Terms & conditions

Terms & conditions

Terms & conditions



Welcome to Wairo Creative AI Studio Ltd. These Terms and Conditions govern your use of our website (wairo.mt) and services. By accessing our website or engaging our services, you agree to be bound by these Terms.



1. Definitions



  • "Wairo," "We," "Us," "Our": Refers to Wairo Creative AI Studio Ltd., registered at 132, ix-Xatt, Ta' Xbiex, Malta.

  • "Client," "You," "Your": Refers to the individual or business entity engaging our services.

  • "Services": AI-generated content creation (images, videos), marketing automation solutions, browser automation, and related AI consulting services.

  • "Deliverables": The final outputs, tools, or solutions provided to the Client as specified in the project agreement.



2. Services Overview



Wairo Creative AI Studio provides customized AI solutions including:

  • AI-generated visual content (images, videos, graphics)

  • Marketing automation systems and workflows

  • Browser automation solutions

  • AI consulting and strategy development

  • Integration and implementation support



Specific deliverables, timelines, and scope will be detailed in individual project proposals or service agreements.



3. Engagement and Project Agreements



Each project requires a separate agreement outlining:

  • Detailed scope of work and deliverables

  • Project timeline and milestones

  • Payment terms and schedule

  • Intellectual property rights allocation

  • Any project-specific terms



The individual project agreement takes precedence over these general Terms where there is conflict.



4. Payment Terms



Payment terms are defined in each project agreement and may include:

  • Upfront deposits or milestone-based payments

  • Final payment upon project completion

  • Payment via Stripe, PayPal, or bank transfer



Unless otherwise specified:

  • Invoices must be paid within the timeframe stated on the invoice

  • Late payments may incur interest charges or result in suspension of services

  • All fees are in Euro (EUR) unless stated otherwise



5. Intellectual Property Rights



IP ownership is determined on a project-by-project basis and will be explicitly stated in your project agreement. Typical arrangements include:



  • Work-for-Hire: Full IP rights transfer to Client upon final payment

  • License Model: Wairo retains IP; Client receives usage license

  • Shared Rights: Jointly owned IP with specific usage terms



Until full payment is received, all work product remains the property of Wairo Creative AI Studio Ltd.



6. Client Responsibilities



You agree to:

  • Provide accurate information, assets, and access required for project execution

  • Respond to requests for feedback or approval within reasonable timeframes

  • Use AI solutions in compliance with applicable laws and regulations

  • Not reverse engineer, resell, or redistribute our proprietary solutions without written permission

  • Ensure any content you provide does not infringe third-party rights



7. AI-Generated Content Disclaimer



AI-generated content may have inherent limitations:

  • Output quality depends on input quality and prompt engineering

  • AI models may occasionally produce unexpected or imperfect results

  • Content may require human review and editing

  • We do not guarantee that AI content will be completely unique or free from similarities to existing works



Clients are responsible for reviewing and approving all AI-generated content before publication or commercial use.



8. Confidentiality



Both parties agree to:

  • Keep confidential information private during and after the project

  • Use confidential information solely for project purposes

  • Not disclose sensitive business data, proprietary processes, or trade secrets to third parties



This obligation survives termination of the agreement.



9. Data Protection and Privacy



We process personal data in accordance with the General Data Protection Regulation (GDPR) and Malta's Data Protection Act. Please review our Privacy Policy for detailed information about data collection, use, and your rights.



10. Limitation of Liability



To the maximum extent permitted by Maltese and EU law:



  • Wairo is not liable for indirect, incidental, consequential, or punitive damages

  • Our total liability shall not exceed the fees paid by the Client for the specific project in question

  • We are not responsible for losses resulting from Client misuse of delivered solutions

  • We are not liable for delays caused by force majeure events (natural disasters, pandemics, war, technical failures beyond our control)



This limitation does not affect liability for death, personal injury, fraud, or other matters where liability cannot be legally limited.



11. Warranties and Disclaimers



We warrant that:

  • Services will be performed with reasonable skill and care

  • We have the right to provide the services offered



We disclaim all other warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.



AI solutions are provided "as is" and we do not guarantee specific business outcomes or results.



12. Termination



Either party may terminate a project agreement with written notice as specified in that agreement (typically 14-30 days).



Upon termination:

  • Client must pay for all work completed up to the termination date

  • Wairo will deliver all completed work that has been paid for

  • Confidentiality obligations continue

  • IP rights are handled according to the project agreement terms



13. Dispute Resolution



In the event of a dispute:

  1. Parties will first attempt to resolve the matter through good-faith negotiation

  2. If unresolved, disputes may be referred to mediation

  3. Legal action may be taken as a last resort



14. Governing Law and Jurisdiction



These Terms are governed by the laws of Malta and the European Union. Any legal proceedings shall be conducted in the courts of Malta.



15. Modifications



We reserve the right to update these Terms and Conditions. Significant changes will be communicated via email or website notice. Continued use of services after modifications constitutes acceptance of updated Terms.



16. Severability



If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.



17. Entire Agreement



These Terms, together with any project-specific agreements and our Privacy Policy, constitute the entire agreement between Wairo and the Client.



18. Contact Information



For questions about these Terms and Conditions:



Wairo Creative AI Studio Ltd.
132, ix-Xatt, Ta' Xbiex, Malta
Email: info@wairo.mt
Phone: +356 9994 2339

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